This Privacy Policy applies to LABEL — Luxembourg Afro-Black Excellence Leaders, operating at label-konect.com. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Luxembourg national data protection law.
1. Who We Are
LABEL (Luxembourg Afro-Black Excellence Leaders) is a non-profit community organisation based in Luxembourg. We operate the platform at label-konect.com to connect, celebrate and empower African, Caribbean and Black communities in Luxembourg.
Data Controller: LABEL Luxembourg
Email: info@label-konect.com
Website: label-konect.com
2. What Data We Collect
We collect the following types of personal data:
- Account information: Name, email address, password (encrypted) when you register as a member
- Profile information: Job title, industry, LinkedIn profile, bio and other details you choose to provide
- Business listing data: Business name, description, contact details, images and social media links
- Event submissions: Event details, organiser contact information
- Communications: Messages sent through our platform or via email
- Usage data: Pages visited, time on site, browser type (collected anonymously via cookies)
- Payment data: We do not store payment card details — payments are processed securely by third-party providers
3. How We Use Your Data
We use your personal data to:
- Create and manage your member account
- Display your business or event listing in our directory
- Send you community updates, newsletters and event invitations (with your consent)
- Process membership and event registrations
- Respond to your enquiries and support requests
- Improve our platform and understand how it is used
- Comply with our legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases under GDPR Article 6:
- Contract: To provide you with the services you have requested (membership, listings)
- Consent: For marketing communications and newsletters — you may withdraw consent at any time
- Legitimate interests: To operate and improve our platform and community
- Legal obligation: Where required by applicable law
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers: WordPress hosting, email service providers, and analytics tools that process data on our behalf under data processing agreements
- Community members: Business listing and event information you submit is publicly visible on our platform
- Legal authorities: Where required by law or to protect our legal rights
6. Cookies
We use cookies to maintain your login session, remember your preferences and analyse site usage. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@label-konect.com.
Business listings and event information may be retained in an anonymised or archived form for community record-keeping purposes.
8. Your Rights
Under GDPR you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (right to be forgotten)
- Restrict processing of your data
- Data portability — receive your data in a machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent at any time for consent-based processing
To exercise any of these rights, contact us at info@label-konect.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Luxembourg data protection authority: Commission Nationale pour la Protection des Données (CNPD) at cnpd.public.lu.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmission.
10. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered members of significant changes by email. The latest version will always be available at label-konect.com/privacy-policy.
12. Contact Us
For any privacy-related questions or requests:
LABEL Luxembourg
Email: info@label-konect.com
Website: label-konect.com